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Paynow Secured

Online Payments

Check your balance and pay council rates, water, refuse and levies securely online.

Council bills can be settled online at any time. Have your account number, your identification and the amount due ready.

Pay your bill online

Online payments are in preview mode. Submit to see the hand-off screen.

Help

Bills & Tariffs Assistant

Ask about tariffs, billing cycles, fees and service charges.

  • How do I pay my rates?
  • What are the current water tariffs?
  • How do I apply for a trading licence?
  • How long does building plan approval take?
  • How do I get a council account number?
  • What documents do I need to buy a stand?

Enquiries are answered during office hours. For account-specific queries please call the council directly.

How it works

Three simple steps

  1. Complete the form Enter your details and the information about the service you need. Everything is encrypted in transit.
  2. Receive your reference A reference number is displayed on screen. Quote it whenever you contact the council about this request.
  3. Track to resolution The responsible department responds using your reference. Faults are attended to within 24 hours.