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Service Delivery

Report a Fault

Tell us about a water, road, lighting, drainage or dumping problem and we will attend to it.

Report any service delivery failure and receive a reference number immediately.

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How it works

Three simple steps

  1. Complete the form Enter your details and the information about the service you need. Everything is encrypted in transit.
  2. Receive your reference A reference number is displayed on screen. Quote it whenever you contact the council about this request.
  3. Track to resolution The responsible department responds using your reference. Faults are attended to within 24 hours.